Yesterday afternoon I was held hostage at the Sandton City Gautrain station for almost an hour. There was some incident and nobody was allowed to leave the parking area. When I approached security they were extremely rude and told me that I need to go to the information centre if I want to know ...
Every week it's a guarantee that the boom on the left of the entry doesn't work at least once at Rhodesfield station. This creates a massive queue to get into the station. I phone the contact number and complain about it every time and nothing is been done to remedy the problem. The service doesn't ...
It was on the 19th of july around 19;20 pm, i was at midrand gautrain station to rosebank..it was my 1st time using gautrain, i went to where i was told that i wold buy my gold card from, i was served by a lady by the name of gugu, who told me there were off line and i must use the self service ...
I like to express my feelings about the poor service received from you Gautrain buses. My Parents went on holiday and on their return they used your service. They are in their mid seventies and had 3 suitcases so on their arrival at the bus terminal, firstly their is no parking and secondly the bus ...
I ask the lady at the counter to check how much is on my card and see how much i need to put on my card to pay my parking. I had ending up to reverse at parking exit as I did not have enough to pay parking. This is service in SA is up to due to people get employed just because... I personally will ...
Good day, I parked my car at Hatfield station on Wednesday 17 July. I went to work with the Gautrain. When I returned the same day on the 17th at the Oevening, I couldn't start my car because of a faulty ignition. I even asked a family member to bring me a spare key, but it didn't work. The only ...