We accidentally put to much money on the Gautrain card and were told that it would take 7 working days to get the money returned to us. so cool beans. It has now been two weeks, and we are being told that they have sent it to their finance department for final approval. That is so unbelievably ...
Subject: Midrand Gautrain Station Object: Good Day I am shocked at the way the customers are treated at Midrand Gautrain Station. This morning I experienced an awful experience with 2 employees. Dibuseng Moiloa and Lorraine Moheloi. I came with a train from Pretoria and when i got to Midrand i had ...
I would like to start off by saying that I am absolutely embarrassed, frustrated and very angry at the treatment I received yesterday at the Centurion Gautrain Station. When I got off and tried to swipe my card after having got on the train in Rosebank, it gave me an invalid card response. When I ...
WAS BUYING TICKETS FROM PARK STATION TO MIDRAND, SO I ASKED FOR 2 TRAIN TICKETS AND 2 BUS TRIPS AND GAVE MY GOLD CARD THE INCOMPETENT LADY AT THE COUNTER CHARGED ME FOR ANOTHER GOLD CARD AND LOADED ONE TRIP ON THAT CARD SO I ASKED WHY 2 CARDS THEN SHE SAYS I ASKED FOR IT . WHY WOULD I PURCHASE ...
It is a very sad day when big corporates like Gautrain have such a disregard for their customer's lives. As a result my brother nearly died there on Friday night when he was held at gunpoint, taken to the metro rail nearby, tied to the train tracks and left for dead! The Rhodesfield station is a ...
Guatrain Management needs to beef up the security in that area as it is parallel to the Metro Rail and many incidents reported of armed but nothing is being done about it because they say it is not their jurisdiction. If you can put the station there, you can very well put a fence there to protect ...