I recently tried to engage with "my" broker at FNB Insurance Brokers, having had cover through them for around the last 5 years. What a dreadful experience! The broker was amazingly disinterested in my queries, abrupt to the point of rudeness, and sufficiently unhelpful (unknowledgeable?) ...
Sent email to FNB insurance to remove a vehicle off my insurance as I have sold that car. Sent all the evidence to the email addresses provided on the policy schedule. For 2 months of calling and trying to get this issue resolved, they still debit my account for 2 vehicles. This causes unplanned ...
Hi, My phone was stollen in January 2013.After a long struggle I managed to get hold of marcus pretorious and he told me the documents that I needed to submit my claim which I done. I then emailed all the documents to him and he told me that my claim will be sorted out in 14 working days and six ...
Well firstly thank Leonie for encouraging me to lay a complaint instead of actually trying to help me. At about 13.20 I got a call back for my request for an insurance quote, after about 5 minutes the call cut out and nobody called me back, I then used the FNB app to call the insurance number ...
FNB Insurance Brokers sent people from Smartlab to fetch my phone to be fixed 2 weeks ago and i got a call that it makes no economical sense to fix my phone so they will replace it and they even said they are busy getting a quote to replace the phone. That was the last time i heard from them 7 days ...
I am beyond upset with FNB and Santa for recommending we take our vehicle to DENTTECH to be repaired, they have done a shoddy job my car is worse off since being to them my car went in for a mirror to be replaced, they replaced it with a different mirror to the one that is currently on my car, they ...