IT HAS BEEN FIVE DAYS AND MY CLAIM STILL HAS NOT BEEN REGISTERED. I DID NOT ASK TO BE MOVED FROM MUTUAL AND FEDERAL TO AUTO AND GENERAL AND NOW I JUS GET TRANSFERED FROM CALL CENTRE TO CALL CENTRE AND STILL NO CLAIM REGISTRATION BOTH THE DRIVERS SIDE CAR DOORS ARE SMASHED. EVERY PERSON I HAVE ...
I traded in my old car and replaced it with a new car at the end of August 2013. My insurance was through FNB underwritten by Santam and was R999.99 per month. I knew that my policy was coming up for renewal soon so I confirmed with the agent that the amount wouldn't change until October 2014. On ...
I have had a insurance policy with FNB insurance for the past year with a premium of R1174 pm. With out any consent they decided to migrate my insurance to Auto and genearl with no constant and the premium increased to R2200. This is not acceptable!! FNB is a ...
I phoned today to report that my very strong prescription glasses broke as a result of accidentally sitting on them while dressing up in the morning, I have been wearing glasses for 32 years and seeing one Optician since 32 years including an Eye Surgeon, this is the first time I broke a pair of ...
Called FNBIB on 25/09 advising them of double debit. Was informed it would take 48hrs to reverse debit and I had to email them advising that I have not requested my bank to do the reversal. Well it's 5 days later and still no reversal. Called this morning only to be told the consultant I spoke to ...
My insurance policy was moved to Auto & General without my knowledge or prior consent. Auto & General was provided with the wrong vehicle information. Auto & General debited money from my account without my prior consent. The premium at Auto & General is exceptionally higher. I have ...