On the 1st September, I received an email notifying me of my "new" policy schedule with Auto & General. This already raised a red flag with me because my insurance premium jumped significantly. I immediately started looking around for new insurance. Since then we cancelled before the ...
It is a pity that I called to cancel a new policy today as the lady Pelo who assisted me was absolutely fantastic. Had I not reinstated my old insurance before the call, I would have kept the policy based solely on her assistance. Unfortunately the company who assess vehicle's for FNB mis informed ...
I have been trying - unsuccessfully - to contact FNB Insurance both telephonically and via e-mail (numerous times). After being pestered on a nearly weekly basis by their Telemarketing Representatives to take out a policy, I finally relented and took out the Accidental Death Benefit Policy. This ...
To Whom It may concern: This is the third email that is being sent with regards to the activation of Ebucks earning on my FNB insurance policy. I have still not had a response! The first email was sent on 7 October 2013, them 22 October 2013 and now again! How may emails does a customer have to ...
Hi in January I receive a call from a insurance broker from FNB who sold me a policy and explain to me the terms and conditions plus he took the address where he will sent the copy of my policy since I have been waiting ever for it and the worst part is last week I had to claim and I was told some ...
I called FNB Insurance Brokers yesterday and explained to them that I have a leaking geyser. No one to date has called me to notify me the status of my claim. I pay way in excess of market standards and norms for this premium and the service is shocking. I called the call centre and was transferred ...