I was insured with FNB Insurance Brokers -the FNB Gold policy. I noticed this month that the insurance premium had gone up, by a whole R220!!! I called in and got a cheecky consultant (Mina Ferreier) who says that they closed this particular policy and migrated my policy to Auto & General, and ...
FNB Insurance Brokers just moved my policy to Auto and General without my consent or any communication, now Auto and General has debited my account on the 1st which is 9 days after FNB Insurance Brokers have debited my account, this was not a proffessional work ethic and i'm rather flubbergasted ...
I found out today via my debit orders and further investigation that FNB Insurance has moved me from Santam to Auto & General without any permission to do so. To add insult to injury the premiums are also much higher. According to Santam they have to inform me of the decision to move me but I ...
I first sent a request to FNB Insurance to be contacted on 19 September 2013 and then again on 30 September. I received a call this morning and I informed the consultant that I could send him my current schedule which is the norm as accepted by other insurance companies / brokers when I request a ...
Cellphone returned to me faulty again. Call logged is being escalated by this and that person, since September 27, but no solution for the faulty cellphone. Please replace this unit which is repaired twice already but still don't work. ...
Hugely disappointed with FNB insurance brokers! Let me explain; I received a call yesterday (30/09/2013) - To inform me that FNB are changing underwriters from M & F to Auto and General. Along with the move, my premiums are going to increase from R1295.04 pm to R3600pm. What!? A roughly R2300 ...