My cellphone started to give problems which I bought through FNB. It was collected by Cell C as it was still under guarantee. After eventually receiving the phone back I noticed it wasn't repaired. On inquiring, I was informed that it was irreparable and that the insurance will pay me out for the ...
Dear FNB, I have finally found myself in the position of having to write this complaint on Hello Peter I have had endless months of hassle with my insurance from FNB putting my debt order through on the incorrect date to now I find out on Saturday that my policy has been suspend after FNB Insurance ...
Ins Policies thro FNB many years. The Ins Co covering was Mutual 7 Federal. Tried to process a claim via FNB Ins Brokers who could not find an account in may name. After 2 days of confusion it was established that my policy had been migrated to Auto & General hence a new account number etc. I ...
FNB Insurance Brokers have migrated my policy to FNB Insurance Direct. I was assured that all my previous cover would remain the same as would my premiums. When I received the new policy I noticed a couple of anomolies the main one being that a basic excess had appeared on one of my insured ...
I TOOK OUT A POLICY AT FNB FOR MY FATHER IF HE DIES... NOW I NEED TO CLAIM AND THEY HAVE ALL THIS STORIES AND EXCUSES!!! NONE WAS TOLD TO ME WHEN THE POLICY WAS SOLD TO ME! WE ARE ALREADY IN SO MUCH STRESS AND PAIN AND NOW THEY COME WITH THIS STORY OF POLICE FILLING IN FORMS ETC. YES MY FATHER DID ...
My cellphone was on the 7 September 2013. I opened a case the Monday and sent everything to FNB insurance brokers. I went in on Friday, 11 October to find out whats happening. I then found out my claim was authorized the 30 September already and no one bothered to call me. Today is the 17 October ...