I switched over from absa to fnb, with the impression that fnb is a better bank. although absa is more expensive than fnb, i think absa's service is definitely better. i opened a e-buck account and received no e-bucks. i went into the branch, their response; e-bucks account is not linked to my ...
I was convinced to join the platinum card with a promise of premier banker to assist and make me a priority. My current credit card expired so upgraded, when the 1st card came the atm swallowed it so they sent me a 2nd card so decided to rather sort the card out at one of the branches, the atm kept ...
My daughter had R1000 taken out of her account @ 1.30am. She was sent an sms & called the number to say it was. She went to the Tokai branch of FNB first thing in the morning to prove she had her card on her. She was told that she would only be repaid the R1000 after a dispute had been lodged ...
I applied for credit upgrade and it approved, later I received a message that it can't be done no body bothered to explain to me why was it later disapproved, can somebody please explain why? caused I have been conducting my credit accordingly, Am so disappointed and confused by this. and where is ...
There is now over ZAR 6000, - in transactioning on my cheque card. I have sent 4 emails that nobody answers. I have called 5 times and keep getting moved from person to person!! I'm NOT in SA at present so can not be reached by phone, however after incurring more than ZAR 250 in phone bills calling ...
I queued for about two hours to get my replacement card as I was sent an SMS by the bank to go to nearest branch, finally when I get to the consultant I was told that there is no cards and that I should come back again start on the queue. The stuff there use their mobile phones when helping ...