On the 7th August 2013 i went to the FNB ATM to withdraw a small amount to pay for my parking ticket. The machine i used jammed and some guy who used the ATM before me tried to assist when i politely requested him to back off. He retreated and apologised. I decided to use the second machine which ...
Today i went to my FNB branch in strand and was sitting for over 2 hours in a que (bank was busy understandable) waiting to apply for a lone. then i realized that i forgot my phone and i.d. in the car and went out to fetch it, when i wanted to go back in the bank the door was locked, i told the ...
I recently opened a cheque account & credit card for the ONLY purpose to earn e-bucks. In light of this I SPECIFICALLY asked the operator who I have spoken to whether I will earn e-bucks and her response was that I will earn UNLIMITED e-bucks on my premier cheque account. I picked up the cards ...
Hi FNB You have been a great bank so far, and breaking boundaries in the SA banking industry. I am your loyal customer. However, your recent website update has made using your services much more burdensome. The website is not intuitive. This is not a matter of getting use to a new website layout. ...
I had a cheque acc with FNB that got cancelled at the end of July & I understand & accept that. I owe them R860 in unpaid monthly charges. I went to Sandton Branch & I believe my query would've been resolved, I would've paid the amount & my account would've been reopened & ...
I cannot believe I stood in a line for 30 minutes and moved 2 steps. The consultants are lethargic, no in fact they look half dead. The branch manager does not bother to inquire about what people are standing in line for. Old ladies were standing for over an hour with no service even for our ...