I keep on trying to get a better rate on my home loan but they refuse to adjust it without specifying any reasons. The premier banker takes ages to respond and answers are as clear as mud. Even after presenting them with better quotes they still refuse. They are not the customer orientated bank ...
In the last month I have tried repeatedly at various times to access FNB Internet banking, but to no avail. The service is either under "Routine maintenance" or "not currently available". When finally accessing a superbly user-UNfriendly interface and making a transaction, I ...
I Opened a bank account at FNB due to bad service from other banks, much to my regret that this bank is no different from the rest. I tried to withdraw money in parys and found that the account was frozen. I enquired about it and realised they lost my fica documentation. It cost me to drive from ...
Hmmm - thought FNB was different. They upgraded me to Premier banking, but it seems worse off. Call centre couldn't give me ANY answer whatsoever. My query was: 1) I have not been receiving my ADSL bandwidth rewards as previously - call centre couldn't give me an answer why. 2) Took a smartphone ...
I was emailed and sms'd to verify my account before 30 August, otherwise my account will be blocked (although I have a salary paid into my account every month for 3 years, 6 debit orders going off, FNB send me mail to my address where iam living, sms's me on my cell nr i use everyday, and they ...
I HAVE SENT FNB PERSONAL LOANS AN EMAIL WITH REGARD TO MY QUERY, BUT A WEEK HAS PASSED AND NO RESPONSE. I HAD A DEBIT ORDER FOR R570. THE LOAN SHOULD HAVE BEEN REPAID IN APRIL/MAY BUT WHEN I LOGGED INTO MY PROFILE TO CHECK ON THE ACCOUNT STATUS I FOUND THEY ARE DEDUCTING R118 AND R119 PER AS ...