Good day FNB, I would like to thank Zamokuhle Mabanga for the stellar service she showed me yesterday. She was very kind, fast and kept giving me a step by step update as she was updating my account details. And instead of sending me to my branch, she opted to send them and email to remove the hold ...
On 09:29 Fri 9 Aug my Husband posted a comment regarding the total lack of support from our OWN bank FNB when trying to get a better offer on our bond application - We as FIRST TIME home owners have been offered 95% and prime 1.65% and cannot understand why? (No bad credit, both had accounts with ...
I dropped my phone by accident and cracked up the complete LCD screen. I thought no problem as I had taken out insurance on the phone when ordering it from FNB via a telephone call. After struggling to find the correct number to call as FNB do not deal with the insurance claims themselves and ...
My secretary spent over 1.5 hours at FNB at the Middelburg Mall yesterday trying to cash our office cheque. She was told by both the teller and one of the relationship managers that my signature had too many dots for the "i's". I have two "i's" in my surname and there were two ...
I am still being charged admin fees every month after my Loan has been paid up in January 2013 already, WHY R285 every month. Please reimburse my money since February 2013. This is day light. And then it still reflects against my name that i have a personal loan with FNB. Please cancel this and ...
It is 2 weeks now and I am still waiting for a Team Leader to contact me regarding my Query, called the call centre and spent 45 mins on the phone with them and they could still not help me with my Home Loan Query, then went into a branch and the guy who helped me also had to call the call centre ...