I tried to get hold of FNB Brooklyn, Pretoria as well as FNB Woodhill as my bank card was and money was drawn from the account at an Hillcrest whilst I was at home. They DID NOT answer the phone!!! Both branches and they do not even have an option on the line to cancel or lost cards!!! The other ...
Hi, A couple of weeks ago I downloaded a statement from FNB online banking & noticed that my bank charges amounted to about R450. I called the call center to query this, but the gentlemen had no answers and couldn't explain why it was that high. The call got cut and this gentlemen didn't bother ...
On the 7th Aug, I requested a settlement amount and confirmation email for my card account. Got a verbal figure and was told they would email me the written confirmation on the 7th Aug 2013. To date NO response from them (16/8/2013). The original settlement figure was only valid for 5 days. Have ...
Hi I wont begin to tell you how angry i am with the rsponse from FNB. All the adds claiming to be the best bank with the greatest prices and services. Well ive just had the worst answer any customer can be told. IT IS MY FAULT HAAPENED ON MY ACCOUNT!!! I mean really, does FNB really think i want to ...
I WAS SENT AN OFFER FROM FNB FOR A CREDIT CARD ON TUE 6TH AUGUST 2013. I ACCEPTED AND WAS IMMEDIATELY SENT A PRE AGREEMENT AND A WELCOME MAIL. I WAS TO EMAIL A PAYSLIP/SALARY ADVICE THROUGH TOGETHER WITH A COPY OF MY ID AND THE SIGNED AGREEMENT. ON THE 7TH AUG, I ACTUALLY WENT INTO THE BRANCH TO ...
ON THE 23 OF JULY I RECEIVED A SMS SAYING THAT MY ACCOUNT IS OVERDRAWN BY R3259.82 OF WHICH I DON'T UNDERSTAND EVEN TODAY RECEIVED AN SMS SAYING MY ACCOUNT IS IN EXCESS, KINDLY ADJUST IMMEDIATELY, WHAT I DNT UNDERSTAND IS THAT WHY IF THERE ARE NO FUNDS IN MY ACCOUNT THERE STILL PROCESSING PAYMENTS ...