I tried to log the cancellation of my debt protection telephonically with the FNB call centre for my FNB Credit Card almost a month ago. The numbers given by the call centre agent did not exist. I therefore logged a request via the FNB website as a complaint. There has been zero response since then ...
I have always said how much I enjoy banking with FNB. I have also gone as far as phoning in to compliment and writing previous compliments on Hello Peter to let FNB and others know how happy I was with their service. I am now disgusted that after paying off and cancelling my overdraft that FNB has ...
Dear Vincent I am really even more disappointed with poor service and unprofessionalism, than I was in the past two weeks of poor service from your branch. At our meeting on Tuesday, you promised to submit our application for ONLINE BANKING and for a Speedpoint and to open an investment account for ...
For the past two weeks I have been trying to submit an Application for the FNB Paypal service online. FNB is the only bank offering this service and if you use Paypal, I believe this is the only channel available to get your money into South Africa. I am from another bank so I am forced to apply ...
I could not help feeling like a punished child after my interaction with a call agent on the 7th August. I phoned in to ask for a increase on my credit limit. I hold a platinum credit card. The increase was approved but the agent would not give it to me when i did not understood what he tried to ...
28 may when to draw salaries was told not ready to come back 1hour later On arrival still nothing ready. After some time again was called to the counter I asked for it to be given to me at the bulk cash area that's closed so nobody can see I returned back to my office to prepare. After some time I ...