I submitted a check for $11K. The cheque was meant to be sent to Australia. I received a letter from the institution that issued the check to notify my that the cheque would be cancelled as it had not been cashed. I checked with FNB fish hoek and after 2 months they had not even sent it yet. It was ...
This is just to commend Sello Raphella on great customer service. He has given me feedback every step of the way in my application process. when i request for feedback he responds almost instantly and this is a pleasure. i have banked with FNB for about 15 years and have all my accounts through ...
I am a customer with FNB and it is very dissappointing that for some reason FNB keeps on saying when I apply onlne for credit (overdraft increase) I have a Legal Matter pending with FNB. I do not have a legal matter pending with FNB and I would like FNB to correct this on their system, so that when ...
On Tuesday I tried to enter my online banking profile but had trouble remembering my user id. I tried to get a reminder, but there was a problem with the system and it could not find me, even though I had an account and a support number. I then called the online banking help centre to try and sort ...
I bought Pre-Paid electricity - 14 Aug. 2013 - with my ebucks acoount via FNB Online but received no token for the purchase. After a email, couple of phone calls and being passed around different departments, and even Mutual & Federal... Thabang finally assited me within 2 min. Not even Ebucks ...
So I drive to my FNB local branch to update my information since I have changed names and contact details, I get there to be told I can't change my details because I am using a BIRTH CERTIFICATE, assuming I am the one who walked into home affairs and requested one instead of an green Id book, as if ...