It saddens me to write this complaint as FNB is suppose to be the bank that everyone should move to. We discovered that all our money was transferred into an overseas account without our knowledge and authorisation, my husband went to FNB Greenacres and the teller told him that there is nothing ...
I have been very patient and gentle, but after 15 emails and also posting on previous compliments to not be nasty, FNB still hasn't got back to me. im unable to log onto my online banking account and want to receive OTP on my email not on my cellphone. what the is going on at FNB if I need to email ...
FNB just froze my account without warning me! When I went to my branch they said "we smsed you 7 times about the account on the 30th of september". My account was frozen around the 21st of september, so how could they possibly have warned me on the 30th?? I've been a customer of FNB for ...
I'm moving from ABSA to FNB. When opening my account I was told that my card would be delivered to me n 3 days. After a week I got a sms informing me to collect the card from the branch. Speaking to a consultant I was informed that there is a R120 charge for delivery which I was never told about... ...
FNB should see to the security of their website. We have to buy WEBROOT SecureAnywhere. The trail does not work either. You have to log in to be able to download WEBROOT SecureAnywhere which is supposed to be free, but it does not allow you to. This is the alert message: 'The site's security ...
I would like to commend Angie on phenomenal customer service. I was extremely irate with my Internet Banking error and I can openly admit I was the complete opposite of a pleasant client. Angie was polite and helpful and stayed on the line with me to assist, making jokes and keeping me at bay when ...