On 20 September I broke down on the corner of Atholl Oaklands road and Scott streen in Oaklands Johannesburg. I called up the FNB telephone banking number to try and get road side assistance as I am a gold cheque card holder with a linked Petrol Card. The reason I took the Petrol card was for the ...
Since Monday, its now Saturday, I've been trying to get the Online Banking division via their call center to resolve a technical issue that will allow payments to be authorized, I've made numerous calls, spoken to various people, Ryan, Ishmail and many others, they have failed to resolve the issue. ...
I am receiving ridiculous home loans rates with only up to 95% of value;initially I received prime plus 2.9% and now I was given a 95% home loan at an interest rate of prime plus 1.5%.I have been banking with FNB since 1999 and I currently have a business account, 7 days plus and a platinum cheque ...
My 18yr old daughter who is at boarding school in Johannesburg received an sms on Friday afternoon from FNB to say her card was blocked because she needed to provide proof of residence. We live on the Wild Coast so some 900kms away so her card is her lifeline to access funds. She went into ...
This is a complaint on behalf of my mother..can it be explained what is the incidental credit fee of R57 on her account and why was it debited on 24/08/2013 and then again on the 31/08/2013. as far as she knows she is on a per transaction plan, because even waivable fees are deducted on the ...
If you want service, and truly personal and friendly banking, Craig @ FNB Somerset Mall is the man. Go Craig, you are what all banking staff should be. Thank you for the follow up call. Shaun & Cilla ...