I logged a complaint on hello peter last week monday about not being able to create a new account online. I have yet to receive feedback from anyone at FNB as to why i cant... The last Hello Peter ref i got from FNB was 343269. You guys obviously dont care about one more customer. Too busy making ...
Regularly, when my wife needs to authorise a payment to a supplier, the new FNB website fails to work. Either it gets stuck on a screen, or particular buttons don't click. When she phones the help line, the operator gives her instructions appropriate for Microsoft Windows. We do not use that ...
I applied for credit card on the 13th September 2013 and I was assured that I will receive the card within 3 to 4 working days, on the 7th day I called enquiring, I've been sent back and forth from the sales department to card application, but they can't tell me when my card will be delivered. I ...
I have a gold cheque account at FNB, and my monthly account fee is R100, my R100 went off on the same date as usual but I see as Im going through my statement that on Wed 4th Sep 2013 you have charged me an additional R250 for bank charges. The only extra bank charge I should have is when I ...
On the 04th of July 2013 I submitted a request to review my interest rate on my home loan with FNB. The feedback I received a day later was the following: "FNB HOMELOANS: We are unable to better your interest rate due to pricing strategy and current market conditions for further queries ...
I applied for a bond switch and a additional amount at my branch on the 28th of June 2013. The consultant then forwarded the application to the home loan department. I received no feedback from them and sent them a e-mail on the 17th of July 2013. The lady in question confused my application with ...