ON 21 January I went into the FNB Umgeni Junction Branch and completed a home loan application, gave them all relevant documents, and have received no feedback on my application. I called their home loans call centre this morning, they say that there is NO record of my applying for the home loan. ...
On the 10/11/2013 I tried to withdraw 1500.00 from the ATM in Natal, the ATM did not dispense the funds however my account was debited, I went to the bank to query this, I was asked to complete the dispute form and I was told that the investigations will be done, it will take 2 weeks. Its more than ...
On my previous complaint launched Tuesday 21/01/201 (complaint reference is 401019.) a employee of FNB phoned me to "help" but after I told him my problem he told me the same story as the branch and said he will get back to me but untill now no response, FNB HOW CAN WE NOT HELP YOU STILL? ...
The slogan How can we Help you does not mean much if your accounts are being accessed at night and all your money, credit card, cheque account and salary has been transfered into other accounts. According to the bank it is not their fault! They offered me an overdraft for 9% interest for my own ...
I have CLEARLY asked that my debit order for the smart device be deducted on the 1st monthly, because I only get MY SALARY THEN! For Pete's Sake, FNB Tried to deducted yesterday and my cheque account went into DEBIT!!! Who is going to pay these bank charges!!! MTF FIX THIS PROBLEM ...
It is just beyond me the level of service and stupidy this bank operates at. It just blows my mind how i can have 5 complaints on my account in the last 6 months. Just this past weekend the Rosslyn's Branch ATM were not working with no options but to withdraw from the branch. I confirmed with the ...