I DID A MANUAL APPLICATION ON 15/11/2013 WHICH WAS APPROVED IMMEDIATELY. ON 19/11 I RECEIVED A SMS STATING THE HANDSET IS ON BACKORDER. ON 27/11 I RECEIVED THE EXACT SAME SMS STATING THE PHONE IS ON BACK ORDER. I TRIED TO CALL THE FNB CALL CENTRE AND FAILED AS I WAS ON HOLD FOR OVER 45MINS SEVERAL ...
I opened an account in October with FNB (after numerous issues and going into the branch on several occasions). I was told that with the card I could access the slow lounge, which is the only reason why I actually opened the account. I went into the lounge is October and was charged. I queried this ...
Dear FNB What is your problem? DO YOU NOT KNOW WHAT CUSTOMER SERVICE IS? I have been waiting 22 days now for my smart device i ordered on 06 November. WHY WHY WHY WHY WHY IS IT SUCH A FLIPPEN PROBLEM TO GET IT TO ME??? After calls from almost everyone at FNB you STILL cannot sort this out?? This is ...
Tuesday 26 Nov 2013, I was and my Cheque card at the ATM, Village Walk Newcastle. I phoned the Card Center to stop my card. The Automated Voice System kept me on hold, I cancelled the call. I tried again, and again I cancelled the call, by this time R970 was withdrawn from my account. On my way ...
I recently asked FNB for a small increase in the limit on my credit card. They asked me to send them an IRP5. I sent the IRP5. They then contacted me and said that they didn't actually accept IRP5's, and asked me to send some other documentation. As a point of principle, I refused. Surely they need ...
I am very disgusted with FNB. I used FNB Forex to transfer an amount of R5000 to AIB in Ireland on the 12th of November. The charge was two hundred and something as per the invoice. The recipient hasn't received the money. On the 26th of November I went to the FNB at The Glen to find out what the ...