A FNB consultant (Noel) call me to offer me free airtime when I buy my normal prepaid airtime from my cheque account. I said what will it cost me and he said nothing. A few hours later I am signed up to a Vodacom Topup 135 contract. I phoned Vodacom to cancel this immediately and was told to ...
After viewing my bank statement I came across a bank charge of R7. (I know it's only R7, but if this happens to all their customers, how much are they making?) After querying this I discovered it's a fee charged because I did not authorise payment. After further inspection it turns out that ...
I recently applied for my 1st bond. I applied to 4 different banks and FNB just shocked me with their amazing service. I was updated continually through the entire process. They gave me the best rate, processed all information correctly and were the 1st to get back to me with an official answer. ...
Good day This is a short note to bring to your attention the excellent service that I received from Zime Dlamini (Premier Banking), who stayed in a bit later than the norm to assist me when I had a crisis and needed to get documents faxed in order for my load to be activated. I have a lot of ...
I opened my account on 12/11/2013 over the telephone with a very helpful FNB consultant. I was promised I would receive my platinum cheque card within 3 day. When I call on 19/11/2013 to enquire about this card I was informed that the card will only be ordered on that day. I was promised again ...
Iam so dissappointed in the manner that FNB and its Subsidiaries handles themselves; for an institution like a FNB to operate as a fly by night is a shame. i took a device contract with FNB (with problems even then, FNB didnt stick to their promise) but as an understanding person i thought you know ...