I contacted FNB Customer Support line today to try and enquire about closing accounts that I have with them that are just idling. I did not get the assistance I was requesting from any of the call center agents that I spoke to. When I made my call initially I dialed the Online Banking division and ...
I don't even know where to start. But "how can we help you? " is definitely NOT what I have been getting from FNB. Earlier this year I had an incident where a staff member who could not take no for an answer on a Saturday morning when he called me to try sell me a savings account, took ...
Yesterday my husband went to buy stationary for my child at Walton's and his card refused to go through. Upon going to the ATM he saw that his overdraft was reduced. He rushed over to the bank as this was his salary and bonus paid into the account which he has been using for years and he is paying ...
I deposited a cheque from ABSA bank last week Friday, into my FNB cheque account. Yesterday I received an SMS notification from FNB that the transaction was unsuccessful. And currently have a negative balance in my account as a result. I called the FNB to find out what happened, and was told I need ...
I opened an account last year (2012) a smart account and I requested by finance charges to be deducted on the last day of every month. But since the inception date, the finance charge on my smart account has been deducted on the 20th of every month. I would assume that his date has been used ...
We recently started the process of transferring Business banking services from Standard bank to FNB in hopes of better service and Pricing. It's been a 2 month headache. After leaving multiple, un-returned, messages for the Branch manager, Mothusi Selebano (who only works 3 days out of the week) we ...