I informed fnb im going abroad for a few months, please activate my cards for roaming. i get told it can only be activated for 3 months and i must apply again in 3 months time - helloooo im 13000 km away from any fnb. but i take what i can get cos i need to leave the following day. when i come home ...
I'd like to compliment FNB on their general customer service. I submitted a question online regarding their banking app and within a few days I got a call from a very knowledgeable agent who explained everything to me. This sort of service, I guess, should be the norm, but we all know it isn't, so ...
On the 25 December my husband received a letter in the post from FNB. The letter was dated the 6th December and was too advise that his account was paid in full and payments were to stop immediately, however because the letter was received late a payment went off on the 15 December. I called today ...
I opened an FNB account when i start working. My "bank charges" was more then R500 each month and when i inquire this in the Jacaranda branch the agent's reply was: i cant explain the charges, i ask for the manager more then once and everytime the manager was not available... I stop using ...
Everytime I am FNB Pritchard Street I feel honoured and at home, as I am forever welcomed by their helpful staff. Sinethemba, you know your work very well and always willing to go an extra mile! Im always lost for words, though at times I can be a difficult client but Im moved by your patience and ...
I am extremely ill and cannot continue working as my work entails dictaphone typing. I visited the bank and requested a temporary overdraft on my cheque account for medical reasons. They flatly refused to assist. Firstly the credit lady was on lunch. Secondly they found historical Credit Bureau ...