19th December I applied online for a credit card limit increase on my platinum card - and received a notice to call them So I call and they say because I am not a citizen they need additional documentation - work contract, proof of residence, ID etc - all documentation they had last year to open ...
I Have been an FNB customer now for five years and I am totally dissapointed in the service Im getting from FNB but worse of all the bad service from my local branch. Longer than a month ago 2013-11-18 I posted a complaint regarding my Ebucks rewards and why I have never accumulated any Ebucks in a ...
Last week I went to FNB in Woodmead and Sandton City to enquire as to how I can move from Standard Bank to FNB with regards to my credit card. I was told that I do not qualify for a FNB credit card as i already have too much credit available to me with Standard Bank. I stated that I will be closing ...
I have just been through my credit card statement and see I was billed for Top Up Debt Protect. I don't recall signing up for this and if I had, I would have requested to see the paperwork before so I could read up on it. However, to date I have received no paperwork. I'd like an explanation for ...
I am an optometrists who initially reported a faulty credit card machine to Neil at Altech about a month ago (ref no CA011730). There has been a continuous passing the buck between FNB and Altech and the machine is still faulty. FNB needs to up their game ...
On the 5th dec, was at the mall trying to withcash, from a FNB atm machine, my card was swolled and couldnt be retrived, in the minutes of this happening, called the call centre, during this time i had 3 sms from the bank stating that the amount of R3000 wihdrwn, and then a message stating ...