After my initial complaint on Fnb not even offering us a certain percentage bond approval, they came back telephonically with 80% which didnt help as we were offered 90% from Nedbank. A few days later and I received an email stating that the property we want to purchase has just been valuated by ...
Good afternoon Fnb Card legal dept debited my cheque acc with R1760 without informing or consulting me. I've sent two emails on 17/12/2013 and 23/12/2013 but have received no response. Several calls to their call centre have gone unanswered. My email to them says that I cannot afford this amount ...
After repeatedly complaining that a cell phone I ordered in October 2013 was not delivered to me and nobody could give me a clear answer as to what the problem was, and twice making a complaint on HP site, FNB 'Complaints Resolution' responsible person assured me that my complaint was elevated to ...
Today i had the joy of spending 29 minutes and 40 seconds on the phone trying to understand what was happening with my personal loan account. I (THOUGHT I HAD) settled my account on the 17 Dec - and called the FNB line to confirm. The lady said she would refund the debit order that was not ...
Phoned six time to open a simple account and they could not track their own ref no they gave me and a "Daniel" threw the phone down on me when i started getting irate!! The no i dialled was: 086 0327827 and the clowns working there is astounding! If my business didnt insist that i open a ...
During the first week of Dec13 I received a call from the loans department regarding my last payment on my personal loan. I told them that I'm continuing my standard payment of R1620.38, even if there is about R200 left for the next month. Also, that I didn't ask for the 2 payment breaks in ...