This complaint is on behalf of my older sister, who ordered a smart device which was received on 18 Dec and discovered it did not switch on correctly. As it was clearly an out of box failure, it was reported to the call centre on 19 Dec, when an agent said the defective device would be collected. ...
From 24th of December 2013 onwards we were unable to access FNB online banking. Due to this we were not only unable to do any payments on credit cards & unable to pay our staff for December. We phoned FNB online banking call centre and there was no assistance whatsoever. The apathy of the call ...
Hi, I'm not getting anywhere with FNB and their bond division. In addition to getting very slow to no responses from the FNB Premier Banker. Over 2 months ago, I put a request in to accept additional funds into my home bond. No one seems to care about carrying out the request. I'm getting tired of ...
In October 2013 I "swtiched" banks and contrary to FNB's adverts it took nearly 40 minutes. In that process I had problems with the overdraft rate and needed to send proof of my current %. Early in December the Premier Banker changed to a Naicker Noushaad. All attempts to get hold of this ...
This is the umpteenth time I complain regarding my cheque account and making arrangements I have been a client of fnb for many years I lost my job in aug 2013 battling to find a job have a family awaiting a pension pay out and yet I keep receiving electronic voicecalls to phone fnb regarding my ...
I applied for a gold cheque account online and it came back with "You do not meet the requirements" strange enough i earn enough to get it!!! please call me so that we can sort this out ...