Good day I was waiting for money to come into my account on 2 January to cover all my debit orders. FNB however returned 5 of my debit orders as unpaid without even informing me that they were going to do that. The total bank charges for these 5 returned debit orders is R612! This is really a lot ...
My account had activity on it which I reported immediately. This took place on the 23 December 2013. Initially I was told it would take 20 working days to be sorted out.By the 30 December the money was returned to my account. This was done over the festive period and FNB really went the extra mile ...
I made a telephonic arrangement with FNB's consultant (Nonhlanhla) in September which was never kept, I then lodged a complaint and then Tshepo called on the 6/11/2013 and said the agreement is still standing. To my horror when I called your call centre requesting a paid up letter, I am being told ...
I've upgraded my credit card and at the same time increased my limit. When I received my new card I noticed that they loaded the limit increase on the old card. Surely it is obvious when you upgrade you card, that the new limits must be placed on your new card and the old card must be cancelled. I ...
I've been trying to register for EBucks. What a total mission. And even after the mission I'm still not registered. At the beginning of November I tried to register via the Ebucks website - it only allows you to complete the first page - then I phoned the following number 087 320 3200 on the Ebucks ...
Someone somewhere got my banking details and been debiting my account with different amounts each month. phoned the account department who called the debit order then transferred me to the department where i was told there is nothing you can do and then got the phone put down in my ear!!! YOUR ...