Hi, for the life of me i cant understand why I'm being billed every month on my FNB Credid card if Ive settled the account. I said to the consultant who i spoke to after i settled my account that i don't want my account to be open and i don't want to receive ANY amount going of at the end of the ...
I was getting incredibly frustrated for an issue that I had for a service on my Credit Card. I finally had the pleasure of dealing with Valencia, who managed to sort out my problem, refund the money and give me a call to ensure it was done. I am so so happy and finally have my faith restored in the ...
In September 2013 I asked a settelement amount on my credit card as well as two other accounts intending to close all my accounts with FNB. It took weeks to get a letter from them, I setteld the card on 21 September 2013, the only closed it on 15 October, never letting me know and then kept on ...
I applied for a smart device from FNB online, received confirmation that they would contact me within ten days etc. This application then subsequently just disappeared and had to spend 20 minutes trying to get through to the call centre where a clueless and abrasive consultant tried to assist but ...
Yesterday morning I received an sms that I am overdue on my credit card with R1300. Quite puzzling as I paid on 20 December and I have a payment arrangement in place. Phoned the call centre and had the displeasure of getting through to Charity Tshabalala. Her tone and manner of speaking to me was ...
Since the 1st of Nov 2013 I have applied for an FNB Business account online with the option of having the company registered. After going to 3 different branches with no great assistance I had to just deal with the call center. After 2 months of having the account opened, it is yet to be activated ...