So much for FNB saying that they are better than the BEEP Bank... I have called their callcentre for the smartdevices. And to my shock, 7 weeks has passed and i still do not have my device. I have called and spoken to litterally everyone in their dept. Namely: Gloria - Senior Consultant (useless), ...
Good Morning, I ordered a smart phone for myself on 26/03/2013, and it was delivered on 28/03/2013 which is awesome service and I was very impressed. My husband ordered a smart phone for him on the same day about a few minutes after me, and to date have not received any feedback. He has phoned the ...
I have been a loyal customer of the card division since the 1970's but I just can't take any more. I have overlooked billings for petrol cards that we don't have or receive. I have overlooked charges for an ebucks card that we asked not to subscribe to. I have overlooked difficulties we have with ...
Good day I am now quite annoyed as I have made it clear by three mails and one fax and numerous phone calls that I want to close my account and yet today I received a statement in which the amount in credit which used to be around R97 is now R68.97 because you are taking forever to do something as ...
For the past couple of days the qeue at the Parow Centre deposit ATM has been so insanely long, that each time I've turned around and walked away - didn't like it as I had R5000 on my person. Decided to go at 8am today to skip the qeue, but the machine couldn't accept deposits. Went back at 9am ...
Clearly FNB service consultants do not communicate or are missing the link somewhere along the line... So I took up the offer to take one of the FNB Smartphones-applied online on the 19th March 2013, had a consultant call me back, everythings perfect until I get an sms requesting me to fill in the ...