This is not so much a complaint as it is an inquiry. Recently I have noticed that when I check my balance at a 3rd party ATM, the balance would say something like "Current Balance: R 2834.50 Available Balance: R17.50" but when I check at an FNB ATM it'll be "Current Balance: R123.50 ...
On the 23rd of March I tried to cancel an FNB Insurance policy after receiving shocking service x2 in the week prior. I received confirmation of cancellation and was instructed to cancel the stop order with the bank, which I tried to do... after more than 1/2 hour on the phone and x2 emails later, ...
I ordered a smart phone from FNB, I got an SMS (on the Thursday before the easter weekend) from them saying that the phone has been sent to the couriers and they will contact me within 24 hours. I understand that it was a public holiday, but its now 48 post the holiday and still no call. I called ...
My sales consultant from Morkels just informed me that FNB has written me off and i have to pay them, i am trying to purchase a bed at Morkels and they want to assist me but this written off issue has blocked me out from doing anything. Why didnt anyone contact me regarding this i could have made ...
I WAS OFFERED A REVOLVING CREDIT BY A CONSULTANT AT FNB, I WAS TOLD THAT THE MAXIMUM AMOUNT I WILL PAY IF I USE THE WHOLE AMOUNT IS R1 300. I ASKED THE LADY IF I DONT USE THE WHOLE AMOUNT AM ONLY USING A CERTAIN PORTION OF THE CREDIT HOW MUCH WILL I PAY, SHE SAID SHE DOES NOT KNOW SHE WILL SPEAK TO ...
I have been banking with FNB since my first encounter with banking services which runs almost to 30yrs. I have realized that FNB does not value my loyalty as the bank that I bank with, use for all kinds of services they offer at a cost except those that seek to add value back into my life by making ...