I lodged a complaint during February and was sent from pillar to post until my complaint ended up with Thula, who managed to turn my compliment into a complaint. His customer service and dedication is outstanding and I really wanted to thank him for sorting my problem and providing me with the best ...
After the constant radio ads about the ease of switching to FNB, and considering my lack of satisfaction with my current bank, I decided to put FNB to the test and to see if it really was as simple as they made out to be. WOW! Not only did I manage to open an account in less than 10 minutes, but ...
On several occasions I went to Fnb Giyani... Reaching the bank around 10:00 to draw money and get some change for my business... Just to leave at 15:15... There is 8 (EMPTY) teller counters when you entering the teller side of the bank. At the back (I assume it must be previously for business ...
I go to exchange my money with Sindy from Centurion FNB for a reason. She is warm, friendly, welcoming and not mechanical when dealing with you. She also treats you like you are her only client of the day. Love the warm reception and she is able to remember what you spoke about after 5 months... ...
I have a series of problems, and quite frankly FNB does not offer a "superior" service at all. I am happy to close my accounts and I will be moving to another bank! I have tried applying for a credit card on-line. I keep receiving a message of "thank you for submitting your ...
I have a business account with FNB for the past 9 years, through thick and thin I've stayed with them. Lately I'm getting the impression that they just don't care anymore. My nightmare started when I moved from Stellenbosch to the Gauteng, I asked for my account to be moved to Meyerton branch which ...