This is the third time I am complaining about the lack of response when asking for more details on a deposit done into our account. Each time I get a different excuse. Today I tried after asking three times for details to do it myself. It took me two telephone calls and under one hour to get the ...
I ordered an ipad online via the FNB website, this was done on or around the second last week of March 2013. There was such a delay as I was informed on the 19th of March that my contract was approved. Thereafter It took a week for the consultants to call me, when they did I asked them to deliver ...
Today, the 16/04/2013, I checked my ITC report, I noticed that my FNB Smart Housing Loan account shows as handed over for legal collection. I was surprised as this account is deducted via my payroll and has been deducting with no unsuccessful paments. When I phoned, a lady by the name of Nolwazi ...
I order my Samsung Galaxy tab on the 2nd of Apr 13, I received a call on the 3rd of Apr confirming my deliver address. I was informed that delivery would be within 3-5 working days. Nobody phoned me to inform me that they do not have stock, I phoned them only to be informed that stock would arrive ...
I had previously ordered a smart device and cancelled it but was charged a delivery fee for an item I never received due to my cancellation. On 14th March 2013, I ordered another smart device, the Samsung tablet N8000 which was approved but to date have not received it. I've gotten no feedback from ...
On 13 March 2013 I posted a report on this website as I had received poor service from FNB. I had met with them on 27 February with the aim of moving both my business account and personal accounts to FNB - what a challenge! I posted the initial complaint as I had heard nothing back from them for 2 ...