I can now without a doubt say FNB Housing Finance is the most pathetic, unprofessional, unorganized excuse of a home loan department. Yesterday a gentleman (Vusi Ndlovu) called me from Housing Finance saying that they made a wrong payment (R9499.67) into my account and it was meant for a Mr Myburgh ...
I moved my banking to FNB in Feb 2013 with the condition that they need to take me over as a client with an overdraft and credit card. The credit card at my previous bank was cancelled. the overdraft on the cheque account was approved but not available on my account as my salary needed to be ...
I ordered a renewal card after being told that I needed to update so filling out application on line, specifically requesting no upgrade. They sent card and upgraded and automatically cancelled my old cards. What is so frustrating about FNB bank is that there is no local branch in the major cities ...
On 28 March 2013 I transferred a payment from my FNB Cheque account to My loan account. On the same day FNB put a debit order through for the same. Once I realized what had happened I contacted the loans department to reverse one of the two transactions, they said they would put the request ...
Now I have a new ref number 273113 for the 3 times charge for the overdraft facility. This is my original letter: I have been billed 3 times/ 31.01.2013; 14.03.2012; 26.05.2011 for this once off charge of R2280. The credit department behaves as a " black hole" - there is no info coming ...
I am a loyal FNB customer who switched banks 3 years ago because of the AWESOME service that FNB provided. in all that excitement of a lovely new bank account, FNB gave me 21% interest on my credit card. i called in now for a review only to be told i do not qualify... well guess what i am in the ...