A MONTH ago an amount came off my account for something that was not mine I was told they could not return it immediately but I would have to wait 7 days which at the end of the month when things are tight is horrendous in itself but I waited, and waited the lady helping me has been very kind but ...
I ordered an Ipad mini and I should say FNB response was good only that there was confusion whether the it came with a with a micro-sim-card or not. After speaking to different tellers on the phone I confirmed it was meant to be delivered with one. Only to be contacted by Enginuity and there were ...
I AM STUGGELING FOR 3 DAYS TO GET A SETTLEMENT LETTER OUT OF FNB... EVERYTIME I GO TO THE BANK FOR THE LAST 3 DAYS THEY TELL ME THEY ARE STILL OFF LINE... I NEED MY SETTLEMENT LETTER OF MY PERSONAL LOAN URGENT. IT COST ME TIME AND MONEY THE WHOLE TIME TO GET OFF AT WORK. THIS IS UNACEPTABLE THERE ...
To date - I still have no insurance policy for the device I collected on the 11th February. I am still being charged a premiuim for a device and have no way to claim from insurance I should have. CIB tells me FNB Head Office, FNB Head Office says CIB FNB says they (CIB) must first "get the ...
FNB has the worst credit/debit card dispute department ever. A trusted employee had gone to a ATM, where the ATM had swallowed the FNB Card, she then proceed with cancelling the card, however moments later saying i had withdrawn cash from another ATM within the area, they then proceed to say that i ...
After 3 weeks, 2 branch visits, tons of phone calls to the call centre and unknown amounts of emails, I still have no feedback or even a call in connection with several large amount transactions taken off my card, some as many as 4-5 times the same transaction a day, yet I am the one sitting at a ...