I called the credit card line at 10 am today to find out why an amount of EUR380 had been declined last night when I had almost twice that amount available in my account. (allowing for more than the advertised exchange rate.) I have registered for online banking and In touch notification, I am not ...
On the 24th of May 2013 I transferred 10000 from my cheque account to my savings pocket, which apparently has been closed without my knowledge. This left me without knowing as to in which account the money has been transferred to. I went to Wonderpark branch to enquire about this and I was referred ...
FNB delivered me a faulty iPhone 5, I have taken the device to the nearest iStore the battery is lose and cant be repaired, I have the insurance options aswell, not one fnb consultant has the knowledge to tell me the correct procedure to follow... I am now really fed up to call and to call and to ...
FNB funeral policy has definetly showed signs of poor service. From a policy claim that was made in 2001 a few days after the death of deceased, they hadn't bothered to follow up on it. Numerous occasions of calling them them, approaching them regarding the issue they had said a gentlemen in ...
Have send simple request on 8 March 2013 to change home loan debit order from my wife's cheque account to mine. FNB confirmed when I contacted them later that they have received the fax instruction but informed me that I must allow for a month or so for the debit order change to be effected. We are ...
After I lodged a compliant regarding my Discovery Credit card, I got a confirmation call from Card Division. They informed me that my case will be investigated. Within one week the problem was resolved, and I am extremely pleased at the level of service. Thank you FNB ...