I didn't apply for one, but I was contacted by a consultant and offered one. Realizing the need I thought about it and accepted the offer a week later. Swiftly completed a telephonic application and it was approved. Was sent a quotation to sign, and I indeed signed and sent back. This whole process ...
I applied for a credit card through FNBs online application it was a approved and I agreed to the T&Cs filled in my delivery details and they page states it can take from 3 working days to be delivered. I received a call from FNB the following week in which I was busy so the adviser sms'd me to ...
Got to the branch at exactly 11:05am (I know as i was on a lunch break) the Branch was litterally empty with 6 cubicals and 4 consultants of which 3 were aleady assisting clients and the other consultant was on the phone (second cubical from the entrance). I was number 3 on the que and only got ...
I've been trying to log on to my cellphone banking for the past two days and i couldn't, also had a problem with my OTP number for months and it was not resolved, sent a complaint this morning and in less then 2 hours i received a call from Joyce Pooe who help me with this, Nkululeko as well from ...
I AM VERY DISSAPOINTED IN FNB AS MY PRIVATE AS WELL AS BUSINESS BANK. MY CONTACT DETAILS AS WELL AS EMAIL ADDRESS HAVE CHANGED DUE TO UNFORSEEN CIRCUMSTANCES. NOW WHEN TRYING TO MAKE PAYMENTS ONLINE I CANT BECAUSE IT KEEPS SENDING THE OTP PINS TO THE WRONG ADDRESS OR CELLPHONE NUMBER. I HAVE TRIED ...
If there's one thing I truly hate is when I'm being undermined as an individual and this time FNB your employee has done so. We had an agreement that in order to fix up my cheque account which was on A NEGATIVE that she would transfer R300.00 for the first four or five months than move over to ...