Hi I have just received an SMS stating the following: "FNB? A Copy of your ID and proof of residence is required by 15 July 2013 or your accounts will be blocked. Visit a FNB branch to update. FNB a Div of FRB LTD" What is this for? And why is it required? I do not have the time to pop in ...
1. I wanted to change the debit order date for my personal loan from the 27th monthly to the 1st monthly, as I have changed employers and my salary date has changed accordingly. Phoned the loans department and was informed I need to provide them with a letter from my employer stating my salary ...
I got an Sms notifying of money debited from my account by the brooklyn branch without my knowledge/consent, i contacted fnb call centre who then refered me to call the branch??? Anyway i called the branch and as im typing this complaint still holding for someone to answer the line, Im seriously ...
Working in a service delivery organisation and striving for excellent service is something that I continously drive within my team and hence my expectations for great service is extremely high. This is exactly what I received from Gladys Maeso when I requested feedback for the Smart device I ...
It's been 3 weeks now and FNB are unable to complete simple requests. To recap since 6th June: 1. FNB put me under debt review by their mistake - Took 3 days (done) 2. FNB write an apology letter stating it was their mistake - Took 5 days (done) 3. FNB to fix my online profile - Still waiting since ...
We wanted to update our business account and we asked FNB Hyde Park, Alex and Protea Glen branches if it were possible for us to go to any FNB branches to update our account and all four branches said yes we can. And told us what we should have. I then took a day off to go to the Southgate branch ...