I requested for funds to be paid out a 32 day account. I was advised that this would happen in 48 hours. I was at the branch well before 11:00 on the 16th January and left being perfectly clear that the funds would be transfered by the latest monday. I called in on Tuesday the 21 January. I spoke ...
I ordered a smart device of the 05/01/2014, with the expectation that it would be delivered in up to 10 working days. Its now fast aproaching the 3 week mark. Besides the long delivery wait we have still no solid communication or Eta as yet. We have had to chase this up with you every step of the ...
After doing the switch I was overjoyed by the fact that I was contacted by my Premier Banker to let me know that I only need to send an email or phone and all my banking needs will be looked after... A few months later and the time came to utilise this awesome service. I sent a mail to query about ...
I called the call center to apply for a new home loan. It then took FNB 24 Hours just to email me the application. It is now a week after I sent back the completed application and I still have not heard from FNB, I called the call center yesterday and the affordability has not even been done yet. ...
Ordered a smartphone on the 3rd of dember, till now they could not deliver. beyond frustrated, they incapable, call centers are pathetic. and after 1 and a half months they tell you they cancelled your order. go die!! ...
A deposit R4300 which does not belong to me was put into my account on the 15/11/2013.. I reported it to my bank and the companys bank Standrd Bank. Brakpan. Which is the ethical thing to do I have spoken to John, Kajol, Simpiwe and Murry at my bank Fnb Liberty Mall. The company itself has asked ...