I sent a request to change my insurer on my Home Loan. I completed the form Hloni sent me with the new policy document to the email address on the form, [Email Removed] . This was on 17/01/2014. I have since not recieved any feedback!!! I have requested feedback via email, and phoned on the ...
It is with a heavey heart that I send this report as I've been banking with FNB for almost 20 years and have never had much of a problem untill recently. I got the shok of my life when I got up one weekend and saw R400 some odd taken off my account. I am a pensioner and to me that's a mountain of ...
At 1st my debit orders were not changed, now I'm trying to register for online banking the system is telling me that I am already registered. I went to the branch yesterday they could not assist me they advised me to call the online banking assistance. The only sms I got when I opened this account ...
Two years ago my husband i bought a house through my bank and FNB home loans was supposed to to hand over the title deed since the house was being bought through their client who banks with them; the title deed has been lost four (4) times and they had to reapply for it. Everything has been sorted ...
In November 2013 I phoned fnb call centre to change my debit date since my salary was paid end of the month at the time.i even asked agent to arrange two payments to be taken which never happen. I phoned fnb again to change my debit date in December 2013 again they must arrange for debit and I ...
I'm paying my subscription to FNB Law-on-Call for several years now, and has approached them to assist me with a possible claim against a certain car dealership for selling me a worthless vehicle. The claim was registered with them in August 2012 and they never followed it through to date. They ...