To this day i haven't heard any feedback with regards to the recovering of my access to fix my car. I am really not ecstatic about the communication at all. I have to constantly do the consultation. I'm sure it would be the other way around if it was me giving hassles. It would be quick for me to ...
Have been with 1st for women Insuarance since 2011, My initial call two weeks ago was to negotiate a lower premium as i have not claimed once on my policy which the consultant flatly said that i was only due for an increas Next october, I subsequently called to get an updated policy schedule and ...
On 15 Nov I was involved in an accident which I didn't cause. At first FFW seemed very helpful & advised me how to proceed. My car was booked in on 19 Nov to be assessed at Telesure Assessment Centre. I was contacted on 23rd Nov by Felicia (the lady in charge of my claim) who told me how much ...
I have a policy with First For Women. I was recently in a car accident. Their assessor took a week to assess the car and did not get back to me after i called. So, after 3 weeks i was suppose to get my car back on a Friday. I called the panel beaters and the claims agent FORGOT to pay the panel ...
I requested cancellation of my policy effective 31st December as I was not satisfied with the level of service from their call centre. I have just spoken to their call centre now and they can not assist me with a road side emergency because according to their records my policy was cancelled ...
I submitted a claim for household contents and this amazing lady was firstly so friendly and empathetic towards me and then ensured that she followed up and contacted me as per previous agreed dates and ensured that my claim was settled in under a week. She even went as far as getting me quotes to ...