My geyser burst on 1 January. As the insurance company was closed, I had to wait until 2 January to lodge the claim. Reginald was very helpful and sent me my reference number. No sign of a plumber all day so I called him back on Friday morning. According to him they had replaced the geyser! This is ...
I cancelled my first for women policy and they were meant to refund me for incorrectly billing my account and they sent me SMS of how much they would refund me and when I called them to rectify this all they did was give me wrong information and instead of being refunded all the money they debited ...
My brother in-law had a breakdown driving my car on the N1 to Sasolburg on the 3rd of January 2014. i reported the incident around 13h00 and he was only towed around 18h00. i spend a lot of money phoning the agents for 5 hours as they were not updating me with the progress. I had to pay R1900 for ...
My car got damaged from the hail, called the call centre to claim all was processed accordingly... a week ago i received a call from their claims department letting me know that my car is booked for an assesment (ok cool) the consultant i was speaking to said she will send me direction to their ...
Hi Peter my name is Gift Mlambo I have a problem with my insurance first for women I have an insurance of tyres and rim with them so the problem is I had an incident on the 15th of December 2013 of tyres I have hitted a pothole in Witbank both tyres where damaged on one side so on the 17th I ...
I would like to compliment Verna Penn on her outstanding service and customer relationship techniques experienced over the last few days. We had an unfortunate on Christmas day and Verna has been super efficient in dealing with and resolving our claim under a difficult and pressurised timeline. ...