I normally dont do this but after a couple of times of decent service, I was appalled by my last booking. I would like to raise 2 complaints (shortfall on deposit refund and faulty rental). Firstly, I hired a car and brought back the tank full I still see that you did not refund me the total fuel ...
BMW had arranged a loan car while my car was being fixed. The consultant at the front desk assured me that within 4 days of returning the car, the deposit will be paid back to me in full via 2 deposits. The deposits they paid into my account were less than the amount deducted. I returned the car ...
Utterly Disgusted: we returned the rental car on the 6th SEPTEMBER!!! and ANOTHER amount of R110.00 has been removed from our bank account. Investec is taking the case to their division and I am lodging ANOTHER complaint with the National Consumer commission. Why ANOTHER amount!!?? ...
I Got a puncture on my rental at First Car Rental. When I returned I informed them thereof and needed to fill in a claim form which I did. I specifically asked the person receiving the vehicle and handling the claim forms that if there is going to be any payment from my side applicable where he ...
To Whom it may concern. I have booked a car for my holiday in the December period at the OR Tambo branch and I was told that I could pay the full amount (with my debit card) on the day of collection. However as understandably busy as the holiday season is, First Car Rental ask for a deposit to be ...
I am sick to think that a public company can operate the way First Car rental does. I rented a vehicle from them on 19 October and returned it to them on 26 October. A week after that I phoned and requested them to refund my deposit of R1900-00. They informed me that I should be patient and wait ...