Returned hire care on 1/12/2013 to Capetown Airport depot. I had filled the car's fuel tank at the BP airport filling station about 500 metres from the depot immediately before returning the car. On receiving my invoice I found that I had been charged for 5.4 litres of fuel. I immediately ...
I met an accident & got a vehicle from first for car rental with my insurance. On returning the vehicle, they told me the front bumper lip was scratched. The lip has a scratch across the whole bumper but conveniently the scratch on the bottom left apparently is my fault. I filled out forms ...
MY INSURANCE COMPANY BOOKED A COURTESY CAR FOR WITH THE 1ST CAR RENTALS. they said i must pay a fuel deposit of R 650, AS FUEL DEPOSIT, REFUNDABLE AFTER RECEIPT OF THEIR VEHICLE. ITS BEEN MONTHS NOW I HAVE NOT BEEN REFUNDED. PLEASE HELP ME ...
We made a booking (end Oct) for a vehicle that we needed to cross the border with on the 6th of Dec. When we went to collect the vehicle at OR Tambo, we were told the vehicle is in Hatfield Pta, only to get there and be told it is the wrong vehicle, it was actually at OR Tambo, 100 kms of fuel ...
I rented a Ford Figo from First Car Rental from 25 October 2013 - 18 November 2013. When signing the contract, I agreed to pay an excess of R5500.00 for Collision Damage Waiver (CDW) and the Loss Waiver (TLW) - even though this amount was excessive (and I'm sure illegal). While we had the vehicle, ...
I hired a car more than a week ago from First Car Rental at the Pietermaritzburg airport. It is now more than a week and I still haven't received my R7, 000 deposit back. I have never waited like this from any car rental company before. Cashflow problems at First Car Rental perhaps? (I ask this as ...