On 15.8.2013 I hired a car from First. I was charged R4410 for the hire and a deposit of R2000 for petrol (excessive!) as well as R7000 for insurance excess. On 24.8.2013 I returned the vehicle and about 3 hours later a charge of R4860 was put through my credit card. This was R4410 rental and R ...
No response from First Car rentals _ The car is getting repaired at R17000 and legal fees with Livingstone Leandy which will be payable to us. Bruce / Amanda would rather be happy if we had died in the accident than actually repair the back smash of the car. They made every excuse in the book not ...
After having had to wait for 30 MINUTES to receive my car because of just terrible organisation (and many fake smiles!), I started experiencing small FAULTS in the car I hired from FIRST CAR RENTAL. This included a broken roof light, leaving me literally "in the dark" at night, faulty ...
I am not the first one who experienced the tricky way First car rental rips off foreign customers. When renting a car First car rental not just reserves an amount for insurance cover, but charges this full amount to your foreign credit card. When returning the car the company takes it's time to ...
When taking out a vehicle I was advised to return the car full of fuel. I filled the car to capacity only 9km from OR Tambo. The next day, with me back overseas, I was e-mailed a statement with a R69.72 fuel charge. The car was a small Chev Spark and would not likely consume much more than half ...
To whom it may concern, my sister is visiting from the UK and lost her keys and is locked out of her rental car. The call centre refuses to send replacement keys and wanted to charge her r3000 for having it towed, wants to charge her locksmith fees and knows what else. Car only available Monday and ...