My wife and I booked a car from 1st Car Rental on the 11 March this year. We took the car back early but to date have not received our refund deposit of around R7k. We are now being charged the interest on the credit as well as the credit card being maxed. The call centre agents directed us to ...
I booked a First Car rental for the Easter weekend via Jigsaw travel. Pre-paid this booking plus an excess deposit for accident cover. When collecting the car, I was informed that I have to also pay the full rental fee, excess deposit, deposit for the car plus a fuel deposit at First Car Rental CPT ...
I booked a vehicle with first car rental on Thursday morning to be collected Friday Morning. I was suppose to collect it at Durban Downtown, but Thursday evening i received a call from one of their rude female consultants saying I should collect it at the Airport and return it there as their office ...
I regularly rent cars from Cape Town airport and I recently had the worst experience with First Car rental. These days almost all companies (not Budget) take out a various amount of money for deposit. First seem to charge the highest amount: ZAR 6000 (524 euros) just for renting a compact car. ...
I just received a letter from First Car Rental in which they indicate that I owe them R 104, 410 and they will notate me at the credit buraeu as a defaulter. I am furious. I never received any letter from them and also, I do not owe them anything. They have insurance for the car. They gave me a car ...
Returning the car before opening hours, the receiver told me the grass collected under the pedals would require an external valet. I complained to him that it was unnecessary, a vacuum cleaner would suffice. I wrote same on the return form, hoping common sense would prevail. Nope, there it was, ...