I am so disappointed with First Car Rental, I hired a car for on 20 July 2013 1 day from 8:33 to 19:40 and returned it with full tank which was confirmed by person checking the car on that day. I now get an invoice with R214.30 refuelling charges. I complained via their customers service but they ...
I booked a car through Lee-Ann and she was friendly, informative and went the extra mile to arrange collection for us from the train station to the airport without any hesitation. I would just like to thank her for making it a joy to deal with your company and that from now on I will deal with your ...
Booked a trip for the family on a train to PE from where we will be renting a car. After managing to arrange a rental with First Car Rental I sent them an email explaining that I need to get from the station to their branch. I was contacted by Candy after a few minutes and in the friendliest and ...
On return of my rental car, the car was as clean as when I received it. First Car rental then proceeded to charge me R200 for a valet service which I feel was totally unnecessary. There was possible only a bottle of water and a paper or two left inside. I filed a complaint, and the following was ...
I am really dissappointed with First Car Rental. I rented a car on the 23/06/2013 23:00 and there was no one to do the inspections. When I returned the car on the 26/06/2013 10:00, I inspected the car together with the First Car Rental Stuff, there were no damages to the car and I signed the forms. ...
First and foremost, Liezel you are a!! Anyway, they have this top up of a full tank on their cars which they deduct from your deposit (aka deduction), secondly, THEY WILL INFORM YOU AT 17h30 THAT THEY NEED THEIR CAR BACK THE NEXT DAY AT 08h30, WHERE THE F$%K WILL I GET A CAR WASH/CLEANING PLACE ...