In August last year i asked Fedhealth to please stop sending me my invoices etc via post but to send them to my email. Since then I have called them 4 times as I am still getting the invoices in the post and email! I have moved and my old landlord is now complaining as they constantly get this ...
I logged onto Fedhealth's website to check out a detail regarding my cover and the option that I was on. A screen popped-up and a customer agent asked me what he could help with. I typed out my query and he asked to confirm my details, responded to my query immediately while still on the site. I ...
I have been trying to join Fedhealth since September 2013. I filled out the forms, I was asked to send some additional information and since then, nothing. I have emailed a couple of times to find out whats happening and received no response. Does fedhealth not need any new business? ...
I would just like to take the time to compliment Fedhealth for their outstanding service. This is not the first time I have really relied on them pulling through, and as always, I couldn't be more happy with the service and efficiency I received. I added a dependent onto my account recently. She ...
My son was born on 11 Jan 2014 and needed to stay in the NICU. Flora clinic informed Fedhealth of this and they gave reference numbers while waiting to put my son on my medical aid. My was added and now all his hospital claims - pathology etc is going through on my OHEB when you are aware that he ...
I have been sending mails phoning holding for hours, nobody at call centre seems to sort out my issues, maybe via this site I might be able to get answers, firstly my son was in a bicyle accident I took him to emergency department wheir he received stithes to his fore head, I was told that the ...