I took the fed-health Medical aid about 7 months ago and up until now I was very happy with it! At inception of Medical aid I was told that I will be able to go to absolutely any hospital or doctor and it was fully covered. I am currently 13 weeks pregnant and informed Fed-health of this 7 weeks ...
I've sent through my income verification documents to 3 different e-mail addresses this morning. After contacting Fedhealth earlier this morning, I was informed that it takes about an hour for e-mails to appear on the system. So I've phoned again this afternoon and was informed that I need to phone ...
My daughter called fed health in Decemeber to upload my chronic medication. The agent then advised that they could not help us as the needed the tariff codes. We then called again on d 18th of january and uploaded the medication with the tariff codes and faxed the script to 0800 22 3670 and was ...
Rosepark contacted you last week Wednesday to obtain authorisation now you say you only got all the detail Friday Morning as they did not supply everything when they called the first time. Why did you not call me your client to get everything for you WHEN YOU SAW YOU NEED MORE INFORMATION.. Still ...
I would like to take time and compliment Shiraze Ibrahaim on the excellent service received. We send a letter to continue with our medical aid effective 1st March today when I phoned the letter was pending. Shiraze helped me and going the extra mile to activate my medical aid. A BIG THANK YOU TO ...
I went for a knee operation 3 years ago, and Fedhealth were brilliant (I only had to pay R800 hospital admission). I went for a smaller operation last year and the experience was completely different. I ended up paying in around 5k. Fedhealth have completely changed. One of the bonus' of the ...