On 10th December, I e-mailed Fedhealth to ask if they could recommend a supplier of chronic medication that delivers to the home. On 14th I received a reply recommending Medi-rite (who don't deliver to one's home every month). I asked the question again that day and sent reminders on 18th and 25th. ...
After experiencing the most astonishing incompetence and frustration from Fedhealth, I would like to thank Fatima Harrison for being the only person who could finally set all of the unbelievable bungles of her co-workers right. Thank you Fatima, I was beginning to believe that the only option was ...
Hello I was finding my way around the Fedhealth website, just verifying what I need to do in terms of accessing the chronic benefit. I found the a pharmacy that I could go to near home (there were about 20 in my area, 5-6 of them a stone's throw away). That impressed me already. The next moment a ...
I just joined Fedhealth Medical Scheme on the 1 December 2013 after 3 years of not being a member with them. All went well for the first two weeks when I received an sms that my benefits have been suspended due to an amount outstanding on my previous membership that was cancelled in 2010. I have ...
I sent in all the documentation to Fedhealth with a quote got by the Prof in Pretoria for a procedure to be performed on my wife. Fedhelth approved the ICD codes and procedure but failed to let you know that the Prof is charging 3 x the medical aid scheme rates and the outstanding amount is for ...
I have been trying to register to go on chronic medication with Fedhealth for quite a while now. You are told now to email the address [Email Removed] and attach a valid doctor's prescription. However, there is not response from this email. I tried the call centre but am met with the answer - email ...