On the 31st October 2013 I sent an email giving notice to cancel my medical aid, no 80100401093, with them with effect the 1st December 2013. To date they have not cancelled now they say they do not accept my cancellation notice. You cannot get hold of anyone with any intelligence at their call ...
In October I had a baby and unfortunately both baby and I ended up in ICU. Nevertheless we were able to register our baby on time and get authorisation numbers from Fedhealth. Despite us completing the necessary steps Fedhealth did not add my baby as a beneficiary. This meant that some of our ...
I have been with Fedhealth since November 2013 and have been paying every month. I am looking at adding a 3rd person on my plan but I think this would be a big mistake and so want to cancel this rubbish. My issue is till today i have not received my medical aid cards, my son does not stay with me ...
On the 9th i emailed a hospital procedure request, on Monday 13 i got an email reply to say it would be look into. .today 15 th i have had to call the call center as the doctor need s confirmation or wants to cancell the procedure, .i get told on my first call that all remains before i can get ...
Every time I take my son to get his vaccinations my medical aid decline after saying that they would pay for it! I waist my time to go to the pharmacy every time to get shown away my son is now one and this has happened every single time! I would like to know what I must do to get this sorted or im ...
I pay Fedhealth to manage my medical aid. Sadly they have the attitude of taking my money and then making me responsible for medical coding in order for them to pay the account. They reject accounts when they should be paying them because the ICD code is incorrect and make me responsible for ...