In spite all my efforts of writing a whole essay complaining about Europcar's nothing has happened. I lost my belongings in their car and my CD got stuck in their stereo. When they saw my complaint on your wall, they responded saying someone will contact me and till to date there has been no ...
I hired a car from Europcar about two weeks ago. As expected, there was an additional charge for fuel - which is fine. However, they then also charged a fee of R60 for "document administration fee". What this is and why they feel they need to add it after quoting a price is unclear. This ...
I recently hired a car for two periods in Cape Town, South Africa. The contract amount for the first period (4 days) was quoted as R900 and they charged me R1600. The quote for the second period (2 weeks) was R2500 and they charged me R8100. I did increase the second period by 3 days, but this ...
I rented a car from Europcar via SAA's Cartrawler (otherwise I would not have as I have had issues with them over fuel charges before) They gave e a brand new Kia - nice car - except the aircon wasnt working. I phoned them halfway to my Cape Town office in Diep River and asked if I simply could ...
Saturday 2nd Feb 2013 09h00 i hired a car (renault sandero) for a rate of R302 and returned the car Sunday 3rd Feb 09h00. I filled the fuel for about R350 at the OR Tambo Engen garage. I left the petrol slip in the car and informed the gentleman who was inspecting the cars and he said all was well ...
Thank you so much europcar staff what a service you gave me this past weekend. I booked a car online for the weekend and when i went to collect the car on saturday the where same issues and Mr Malven Renchenburg failed to assist me instead he was full of attitude than to serve me according but i ...